We undertake collection services on behalf of companies and organizations that have delinquent facilities held by both retail and corporate debtors whenever this is required.

On this segment we employ a number of techniques including client meetings, issuance of letters of demand, telephone negotiations and legal advice. Our retail collections are customized depending on the company customer profile. We mainly make use of our field collections team backed by a call centre compliment to achieve high contact rates and hit excellent penetration levels for good results.

Consumer Debt Recovery

This is designed for companies with a mass market client base e.g. banks, micro-finance institutions, utility companies as well as local authorities and municipal councils.